Got questions? We’ve got answers!

FAQ

HOW TO FIND MY SIZE?

CHECK OUT OUR FULL SIZE GUIDE HERE.

HOW TO APPLY AND REMOVE?

CHECK OUT OUR APPLICATION TUTORIAL HERE.

HOW LONG DO YOUR PRESS-ONS LAST?

TEMPORARY WEAR: 1 – 3 DAYS (USING STICKY TABS)
LONG-TERM WEAR: UP TO 3 WEEKS (USING NAIL GLUE OR STICKY TABS IF APPLIED PROPERLY )
JUST A HEADS UP! THESE WEAR-TIME ESTIMATES CAN CHANGE A BIT DEPENDING ON YOUR LIFESTYLE AND IF THE RIGHT APPLICATION TECHNIQUE WAS USED..

ARE YOUR NAILS REUSEABLE?

ABSOLUTELY! OUR NAILS ARE DESIGNED FOR MULTIPLE WEARS WHEN HANDLED WITH CARE. SIMPLY FOLLOW OUR GENTLE REMOVAL TIPS, AND YOUR NAILS WILL BE READY TO SHINE AGAIN FOR YOUR NEXT LOOK!

I LOST A NAIL! CAN I GET A REFILL?

RIGHT NOW, WE DON’T OFFER REFILLS SINCE WE CREATE SO MANY UNIQUE DESIGNS AND SOURCE MATERIALS IN SPECIAL BATCHES. BUT DON’T WORRY—JUST SHOW YOUR SET SOME EXTRA LOVE, AND THEY’LL STAY GORGEOUS LONGER!

WHAT SHOULD I DO IF I HAVE FLAT NAILBEDS?

FOR FLAT NAIL BEDS, TRY GIVING YOUR PRESS-ON A LITTLE ADJUSTMENT FOR THE PERFECT FIT! WARM IT UP SLIGHTLY WITH A HAIR DRYER OR DIP IT IN WARM WATER, THEN GENTLY PRESS DOWN WHILE IT’S STILL WARM TO SOFTEN THE CURVE.

SHIPPING & DELIVERY

DO YOU SHIP WORLDWIDE?

YES, WE DO! MAKE SURE TO CHECK THE INTERNATIONAL RATES FOR YOUR COUNTRY CALCULATED AT CHECKOUT.

WHEN WILL MY ORDER ARRIVE?

AUSTRALIAN ORDERS TYPICALLY ARRIVE WITHIN 5-7 BUSINESS DAYS WITH STANDARD SHIPPING OR 2-3 BUSINESS DAYS WITH EXPRESS SHIPPING.
FOR INTERNATIONAL ORDERS, DELIVERY USUALLY TAKES 2-3 WEEKS, OR 1-2 WEEKS WITH EXPRESS, DEPENDING ON THE DESTINATION AND CUSTOMS
PROCESSING TIMES.

RETURNS

CAN I RETURN ITEMS I ORDERED?

ALL SALES ARE FINAL, AND RETURNS ARE NOT ACCEPTED. IF YOU EXPERIENCE ANY ISSUES WITH YOUR ORDER, PLEASE REACH OUT TO OUR CUSTOMER SUPPORT TEAM VIA EMAIL OR INSTAGRAM—WE’RE HERE TO HELP!