SHIPPING POLICY

OUR SHIPPING PROMISE

AT HUE NAILS, WE ARE UNWAVERING IN OUR COMMITMENT TO ENSURING YOUR ORDER'S TIMELY AND SECURE ARRIVAL. YOUR SATISFACTION IS PARAMOUNT, AND OUR SHIPPING POLICY IS CAREFULLY CRAFTED WITH YOUR CONVENIENCE IN MIND.

SWIFT DISPATCH

EXPECT YOUR ORDER TO BE SWIFTLY PROCESSED AND DISPATCHED WITHIN 1-2 BUSINESS DAYS FROM THE DATE OF YOUR PURCHASE. OUR DEDICATED TEAM DILIGENTLY PREPARES YOUR ITEMS FOR THEIR JOURNEY TO YOUR DOORSTEP.

SHIPPING OPTIONS

TO ACCOMMODATE YOUR PREFERENCES, WE OFFER A VARIETY OF SHIPPING OPTIONS. WHETHER YOU OPT FOR STANDARD SHIPPING, IDEAL FOR BUDGET-CONSCIOUS CHOICES, OR EXPEDITED SHIPPING FOR THOSE SEEKING QUICKER DELIVERY, WE HAVE YOUR NEEDS COVERED.

REAL-TIME TRACKING

UPON PROCESSING YOUR ORDER, WE WILL PROMPTLY SEND YOU AN EMAIL WITH THE SHIPPING DATE CONFIRMATION AND TRACKING INFORMATION. ALTHOUGH WE PROVIDE ESTIMATED SHIPPING TIMES FOR YOUR GUIDANCE, PLEASE UNDERSTAND THAT UNFORESEEN FACTORS, SUCH AS CUSTOMS CLEARANCE, MAY OCCASIONALLY RESULT IN MINOR DELAYS.

SECURE PACKAGING

REST ASSURED, YOUR ITEMS ARE PACKAGED WITH METICULOUS CARE AND ATTENTION TO DETAIL. WE TAKE IMMENSE PRIDE IN ENSURING YOUR PRODUCTS REACH YOU IN FLAWLESS CONDITION.

DELIVERY TIMES

  • DOMESTIC SHIPPING (AUSTRALIA): ANTICIPATE YOUR ORDER WITHIN 2 – 7 BUSINESS DAYS.
  • INTERNATIONAL SHIPPING: INTERNATIONAL ORDERS TYPICALLY ARRIVE IN APPROXIMATELY 2 – 3 WEEKS. DURING CHECKOUT, ESTIMATED DELIVERY DATES BASED ON YOUR LOCATION WILL BE PROVIDED.

INTERNATIONAL CUSTOMS AND DUTY FEES

WE ARE UNABLE TO PROVIDE PRECISE CUSTOMS AND DUTY FEE AMOUNTS. RESPONSIBILITY FOR COVERING ANY CUSTOMS AND DUTY FEES THAT MAY BE INCURRED UPON THE ORDER'S ARRIVAL AT ITS DESTINATION LIES WITH THE BUYER. YOUR UNDERSTANDING OF THESE FEES IS GREATLY APPRECIATED.

CUSTOMER SUPPORT

FOR ANY INQUIRIES OR CONCERNS ABOUT YOUR ORDER OR SHIPPING, OUR FRIENDLY CUSTOMER SUPPORT TEAM IS HERE TO ASSIST YOU. DON'T HESITATE TO REACH OUT AT SUPPORT@HUEOLOGY.COM.AU, AND WE'LL PROVIDE THE INFORMATION YOU NEED.

SHIPPING FEES

SHIPPING FEES ARE CALCULATED DURING CHECKOUT, DEPENDING ON YOUR SELECTED SHIPPING METHOD AND LOCATION.

RETURNS

FOR DETAILS ON RETURNS, PLEASE CONSULT OUR RETURNS & EXCHANGE POLICY.

THANK YOU FOR SELECTING HUE NAILS. WE VALUE YOUR TRUST AND EAGERLY AWAIT THE OPPORTUNITY TO OFFER YOU THE FINEST SHIPPING EXPERIENCE POSSIBLE.